The same five minutes, two hundred times
High-volume roles bring in hundreds of applications a week. Each one needs the same short call before anyone decides on an interview. Recruiters spend whole days dialling. Many candidates don’t pick up, and the ones who do are often driving or already at work. By the time someone calls back, a good candidate may have taken another offer.
The agent calls the list as applications come in. It asks every candidate the same questions in the same order: area, joining date, experience, must-haves like a bike and a licence, and expected pay. Every answer lands in the same column, ready to sort. Each candidate is asked the same things and nothing more, which is fairer to them as well.
It suits delivery partners, warehouse staff, telecallers and retail roles. A senior hire, where the first call is already a pitch for your company, should stay with a person.
Start from your best recruiter’s call
Build the screen as a set of steps, one for each question. Paste in transcripts of two or three of your best recruiters’ screening calls, and you get a draft to edit. Then tell each step how to save its answer: experience in months, salary as a range, licence status in a few words.
If a candidate asks about pay first, as Deepak does, the agent quotes your pay line and nothing more. Then it goes back to its questions.
What recruiters still do
Decide. The agent doesn’t reject anyone, promise a job or negotiate pay. Interviews, offers, document checks and background verification stay with your team. Religion, caste, marriage and family plans have no place in the script. If a candidate raises something sensitive, the agent notes that a recruiter will follow up and moves on. It can’t transfer calls, so anyone who asks for a person gets a promised callback.
Calling the people who applied
Someone who applied for your job expects a call about it. People on a list you bought or scraped don’t, so check TRAI’s latest rules and your consent records before you call them. Candidates’ answers are personal data, and recordings and transcripts are deleted after 90 days, so copy what you need into your own system.
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